Expert strategies, tools, and a roadmap to strengthen patient and employee engagement.
400+ attendees yearly · Nov 9–11, 2026 · Reno, Nevada
Registration opens August 3rd, 2026. Get notified to secure your spot.
You deserve people who’ve walked your journey and know what works.
Burnout, turnover, patients who expect more, and teams stretched thin….
If you’re leading in healthcare right now, you already know the pressure. The HealthCare Service Excellence Conference exists to give you real answers. We give you practical sessions, proven frameworks, and connect you with peers who’ve faced the same challenges and found a way through.
We tackle the challenges keeping you up at night. Each session helps you solve them.

Stop managing and start leading instead. Build the trust and accountability that moves people from the boardroom to the bedside.

Lose fewer people, and attract better ones. Walk away with staffing strategies that actually hold.

Turn patient experience from a score on a report into a real competitive advantage. Tools, tactics, and case studies that show you how.

Agency costs are up. Good people are leaving. Every open shift is another hit to your culture, your budget, and your patients.

It's one thing to get better. It's another thing to keep it that way. Build the systems and mindset to make excellence last.

You don't have the same resources as the big systems. You don't need them. Practical solutions built for hospitals and clinics like yours.
The HealthCare Service Excellence Conference brings together healthcare leaders, teams, and industry experts every year to make the hard work of healthcare more sustainable, more energizing, and more effective. You’ll leave with strategies you can use Monday morning and connections that last long after the conference ends.
Year after year, the HealthCare Service Excellence conference earns some of the highest ratings in healthcare event history.
Here’s what attendees have to say.
“The information that was shared and presented was absolutely amazing! Fun events, CLS One is incredible!!”
Valerie Poppert
Fillmore County Hospital
“The speakers!!! Amazing!!!! Love how we were welcomed, so friendly, and amazing atmosphere. Felt as if we belong. Thank you.”
Gracie Chavez
Yakima Neighborhood Health
“Loved the keynote speakers. Very engaging and terrific information to take back to our facility.”
Tonya Dooley
Memorial Hospital, Carthage
“The networking was exceptional and opens new opportunities for the future! Wonderful mix of professionalism and FUN! Loved exposing our team to this experience!”
Kenda Spaulding
Grand River Health
“Actionable and relatable content with the ability to enhance me as a leader and tips for staff.”
Jennifer Villarreal
Cheyenne Regional Medical Center
“Great speakers, and meeting so many great folks from across the nation.”
Heidi Willrett
Franklin General Hospital
“So many learned and applicable tools to take home and help me be successful.”
Chantal Sefcik
Van Diest Medical Center
Each speaker is chosen because they have something real to say. They have hard-won lessons, proven frameworks, and the kind of energy that makes a room lean forward.
Spots fill up. Get a reminder when registration opens on August 3rd so you can be first in line.
Get clarity on whether Ignite is the right fit for your organization.
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